Project Overview
Refresh Saathi is a customer-centric mobile application developed by Vitsoft Solutions for Prime Comfort. The app serves a dual purpose: it simplifies the warranty registration process for customers and incentivizes brand loyalty through a digital reward points system.
By replacing traditional paper warranties with a digital solution, the app ensures that customers can easily register their purchases, extend warranties, and earn redeemable points, creating a direct connection between the brand and the consumer.
Short Description: A smart mobile application for Prime Comfort that automates warranty registration and extensions. Features a built-in Loyalty Program where users earn and redeem points on purchases, keeping customers engaged via real-time offer notifications.
Technical Highlights (Why this project stands out)
- Secure Authentication: OTP-based login system to prevent unauthorized access and fraud.
- Real-Time Database: Points balance and warranty status are updated instantly across the server and the app.
- Scalable Backend: Designed to handle thousands of concurrent users and transaction records efficiently.